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Frequently Asked Questions (FAQ)- Do you need two cameras for video calling to work?Simple answer: No!Video calling is possible with only one camera; you can easily send video without receiving it in turn, and the person on the other end will still get a clear, high-quality image of you. |
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Option A: Video calling with one X10 camera Video calling is possible with only one camera; you can easily send video without receiving it in turn. The person on the other end will still get a clear, high-quality image of you, and with our software they'll still be able to pan, tilt, and zoom your camera from their own computer. |
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Option B: Video calling with two X10 cameras Ideally you would have two of our cameras, of course, so both you and the person on the other end would get the great clear picture and ability to control the other person's camera and pan, tilt, and zoom around the room. |
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Option C: Video Calling with 1 X10 camera and any other, regular webcam You can also place a video call using our camera and another webcam on the other end. This doesn't interfere with your ability to send out a great picture, and the other person will still be able to remotely pan, tilt, and zoom your camera. |
- What exactly is the camera's zoom? |
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| Our Video Calling System's camera has a total combined zoom of 44x. This refers to the combination of our 22x optical zoom and 2x digital zoom. Our zoom may be referred to elsewhere just as 22x; this is because optical zoom is widely known to be far more important than digital. With an optical zoom the camera lens will actually zoom in closer to the object you wish to see, so you get a clear, close-up and magnified image. Digital zoom, however, works by cropping and enlarging the image you already have, resulting in lower-quality images. Ultimately, the optical zoom of a camera is far more important than the digital zoom. |
Video produced with X10 Video Calling System |
Video produced with X10 Video Calling System |
- What's the camera's resolution?The camera's resolution is 480 TV lines, which is about the same resolution that you'd get from a standard VCR. Our camera doesn't need a higher resolution because the image quality comes from our 22x optical zoom, so instead of raising the picture's resolution you can just zoom in to get the picture you want. |
Need help setting up your Video Calling System? Look here!Set your system up in just minutes - we'll show you how. |
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QuickStart Setup Guide: Click Here |
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Video Calling System Owner's Manual: Download Here |
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Discuss the Video Calling System on the X10 Forum: Click Here |
24 Hour service, any way you want it |
Whether you purchased The X10 Video Calling System, received it as a gift, or you just have additional
questions before you buy, you're guaranteed the very best in customer service. We're here to make your
purchase comfortable and easy, and that's why we have a fully staffed call center available 24/7. We'll
never ask you to give us your personal information or an email address before answering your questions.
All you have to do is call, Skype or talk to us using our online messenger service, and we'll give you
all the answers you need.
Our Customer Service Representatives are the experts X10 Customer Service Representatives know everything there is to know about The X10 Video Calling System, and are ready to help you with any questions you might have. Contact us today! |
Tell us what you think! |
1-Year Warranty
Purchase our Video Calling System and receive a FREE one-year warranty. Or, choose an extended warranty of up to 5 years. It's a convenient, no-questions-asked replacement plan that covers your equipment for the life of the warranty. Plus, you have access to unlimited X10 phone support on our priority line and e-mail support. |
X10's hassle-free guarantee |
In addition to the included 1-Year Warranty, when you purchase your Video Calling System, you have 30 days to decide whether you want to keep it. If you don't absolutely love your Video Calling System, simply return it with your purchase receipt for a no-questions-asked refund! |
Chatting face-to-face has never been easier!
We've taken the instant messaging technology you already know and use and optimized it for our Video Calling System, adding features like high quality, crystal-clear optics and the ability to pan, tilt, and zoom in on the person you're talking to. With video calling and all of our Video Calling System's great features, it's the next best thing to being there!
No hidden extra costs - just video calling, absolutely free!
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Normally: $749.93 Now only: $299.99 Save $449.94  Click to order online:More information |
Find out how to use our Video Calling System with any of these popular instant messaging programs!Enhance your Instant Messenger experience. Our camera is compatible with Skype Video, Yahoo Messenger, MSN Live Messenger, AOL AIM Video Instant Messenger, and other Instant Messaging services. The X10 Video Calling System works with all the most popular instant messengers, but for the best video calling experience we recommend Skype. It's free and easy to download, install, and use, and since it's meant mainly for calling over the internet, it's extremely simple to connect your Video Calling System to it and start video calling as soon as you have your system set up. 
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Set your camera almost anywhere for only $30 more! |
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 SAVE $459.93 NOW ONLY $329.99 More information
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UPGRADE Your Video Calling System with Wireless Option
Why be tied to your computer when you can wirelessly send video from almost anywhere in your
house?
With our wireless upgrade you can set your camera up to 100 feet away from your computer and still send out clear, high-quality video. The wireless package contains a Wireless Video Receiver (VR36A), which receives the camera's image without the use of additional video wires. It's perfect whether you want to place your camera on the mantle and broadcast a birthday party or just walk around your living room while you're calling and let the person on the other end pan, tilt, and zoom to follow you. You can even send video straight to your TV set, so you don't have to stay by your computer to keep the person on the other end in sight! Need more info? Call us! 800-675-3044 |
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No hidden extra costs - just video calling, absolutely free!
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Normally: $749.93 Now only: $299.99 Save $449.94 Click to order online:More information |
X10 Gets Top Ratings - Click Here to Read Our Reviews!|
Order By Phone / X10 Product Questions
 If you prefer to order by phone or need help finding the X10 product that's best for you, please call us 24 hours/day 7 days/week.Call us at:800-675-3044 |
Additional Phone Support If you were not able to get the help you need or answer to your question from the links above, please call us Monday - Friday from 5am-9pm PST. Customer Support: 800-442-5109 Technical Support: 800-442-5138\ |
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