24 Hour service, any way you want it

X10 Customer Support Whether you purchased The X10 Video Calling System, received it as a gift, or you just have additional questions before you buy, you're guaranteed the very best in customer service. We're here to make your purchase comfortable and easy, and that's why we have a fully staffed call center available 24/7. We'll never ask you to give us your personal information or an email address before answering your questions. All you have to do is call, Skype or talk to us using our online messenger service, and we'll give you all the answers you need.

Our Customer Service Representatives are the experts
X10 Customer Service Representatives know everything there is to know about The X10 Video Calling System, and are ready to help you with any questions you might have. Contact us today!


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1-Year Warranty


Purchase our Video Calling System and receive a FREE one-year warranty. Or, choose an extended warranty of up to 5 years. It's a convenient, no-questions-asked replacement plan that covers your equipment for the life of the warranty. Plus, you have access to unlimited X10 phone support on our priority line and e-mail support.


X10's hassle-free guarantee

We've got you covered!
In addition to the included 1-Year Warranty, when you purchase your Video Calling System, you have 30 days to decide whether you want to keep it. If you don't absolutely love your Video Calling System, simply return it with your purchase receipt for a no-questions-asked refund!


The X10 Promise

Our Promise to You

At X10 we provide you with affordable home automation, security, communication and surveillance products to make your everyday life safer, more convenient and more fun. We strive to exceed your expectations from your first moment on X10.com until the product arrives at your front door and is finally used by you.

At X10 we understand that trust is earned. Our customers trust us and we take that responsibility seriously. That's why thousands of customers come back to X10 to fulfill their home automation, security, communication and surveillance needs. As the industry standard, you can depend on us for well-made, reliable products and the latest in wireless technology and consumer electronics. Our mission is to provide you with dependable, top-of-the-line X10 wireless technology and to exceed your expectations with regards to our products, prices and customer service.

    We Promise:
  • Customer service satisfaction
  • To help you make the right choice for you
  • To sell quality home automation, security, communication and surveillance products
  • To protect your personal privacy
  • To do what's right if you're not 100% satisfied


Chatting face-to-face has never been easier!

We've taken the instant messaging technology you already know and use and optimized it for our Video Calling System, adding features like high quality, crystal-clear optics and the ability to pan, tilt, and zoom in on the person you're talking to. With video calling and all of our Video Calling System's great features, it's the next best thing to being there!

No hidden extra costs - just video calling, absolutely free!


To Order Now Call:

800-675-3044

7 Days/Week - 24 Hours/Day
Normally: $749.93
Now only: $299.99
Save $449.94

Click to order online:

What's Included

Select warranty
More information


Find out how to use our Video Calling System with any of these popular instant messaging programs!


Enhance your Instant Messenger experience. Our camera is compatible with Skype Video, Yahoo Messenger, MSN Live Messenger, AOL AIM Video Instant Messenger, and other Instant Messaging services.

The X10 Video Calling System works with all the most popular instant messengers, but for the best video calling experience we recommend Skype. It's free and easy to download, install, and use, and since it's meant mainly for calling over the internet, it's extremely simple to connect your Video Calling System to it and start video calling as soon as you have your system set up.




What's Included?

X10 Video Calling System Camera:
This is your Video Calling System's Camera
$499.99
Video Calling Software Download:
This software lets you control your camera and interface with your messenger
$49.99
USB Video Capture Adapter:
This USB device brings the cameras image to life on your screen
$69.99
Wireless PC Transceiver:
This USB device allows the camera to be controlled from the X10 software
$49.99
Pan, Tilt, Zoom Camera Remote:
This Remote lets you Pan, Tilt, Zoom, and access the advanced camera features
$49.99
5ft Rca Video Cable:
This cable allows you to connect your camera to the capture adapter
$9.99
Vanguard Mounting Bracket:
This allows you to mount the camera to a wall or ceiling
$19.99
SOLD SEPARATELY: $749.93

NOW ONLY: $299.99


THAT'S A SAVINGS OF $449.94 (60%)


Normally: $749.93
Now only: $299.99
Save $449.94
Click to order online:

What's Included
Select warranty

More information


Or give us a call:

800-675-3044




FREE Shipping

Buy it now - we'll ship it to you for FREE!
You shouldn't have to pay costly extra shipping and handling charges just to get the products you want, and that's why we send orders via FedEx at no extra cost to you. That's right - you automatically get free shipping on every order, with most orders going received within three to five business days, if not sooner! Our shipments can sometimes reach your doorstep in as little as two days, but if you need it shipped overnight, we can do that too.


Set your camera almost anywhere for only $30 more!


SAVE $459.93
NOW ONLY $329.99

What's Included
Select warranty

More information

UPGRADE Your Video Calling System with Wireless Option


Why be tied to your computer when you can wirelessly send video from almost anywhere in your house?


With our wireless upgrade you can set your camera up to 100 feet away from your computer and still send out clear, high-quality video. The wireless package contains a Wireless Video Receiver (VR36A), which receives the camera's image without the use of additional video wires. It's perfect whether you want to place your camera on the mantle and broadcast a birthday party or just walk around your living room while you're calling and let the person on the other end pan, tilt, and zoom to follow you. You can even send video straight to your TV set, so you don't have to stay by your computer to keep the person on the other end in sight!

Need more info? Call us! 800-675-3044



For more information on Video Calling setup and troubleshooting visit our Knowledge Base
QuickStart Setup Guide: Click Here
Video Calling System Owner's Manual: Download Here
Discuss the Video Calling System on the X10 Forum: Click Here


  • Stop spending all your money on long distance bills and travel - see friends and family far away just like they're right in front of you
  • It's better than a phone call and cheaper than a trip out of town
  • No costly subscription fees, just video calling made easy!


No hidden extra costs - just video calling, absolutely free!

To Order Now Call:

800-675-3044

7 Days/Week - 24 Hours/Day
Normally: $749.93
Now only: $299.99
Save $449.94

Click to order online:

What's Included

Select warranty
More information


Camera Specifications

  • Image Sensor: A CCD Image Sensor
  • Frame Rate: 525 Lines and 30 frames/second
  • Resolution: 480 TV Lines
  • Zoom: 44x Zoom (22x Optical , 2x Digital)
  • Pan Movement Range : 180º
  • Horizontal field of view: 50º
  • Total Horizontal Pan and View: 230º
  • Tilt Movement Range : 70º
  • Vertical Field of view: 40º
  • Total Vertical Tilt and View: 110º
  • Camera Position Memory: 9 Stored Positions
  • White Balance: Auto and Manual
  • Focus: Auto and Manual
  • Operating Environment: indoors
  • Operating Humiditiy: 85% RH
  • Minimum illumination: 0.02 lux in starlight mode

Minimum Requirements

  • PC running Windows 2000 or XP.
  • Internet connection (broadband is recommended).
  • Computer Speakers and microphone - built-in or separate.
  • 400 MHz processor, 128 MB RAM and 15 MB free disk space on your hard drive.


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Get More Info Get Help
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Customer Support

Order By Phone / X10 Product Questions
If you prefer to order by phone or need help finding the X10 product that's best for you, please call us 24 hours/day 7 days/week.

Call us at:800-675-3044

Additional Phone Support
If you were not able to get the help you need or answer to your question from the links above, please call us Monday - Friday from 5am-9pm PST.

Customer Support: 800-442-5109
Technical Support: 800-442-5138\
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